From the minute I first Mr Patel on Christmas Eve 2019 I felt I was in very competent and confident hands. His manner was first class and very reassuring at this stressful time, he explained every stage of the diagnosis and procedure in very understandable terms. On the day of the operation, he took great care to go over everything again whilst completing the obligatory paperwork. Immediately after the procedure he even rang my wife to inform that it had gone well and put her completely at ease. He visited the ward with his colleagues on a couple of occasions after the operation and explained the positives and the challenges of my procedure. We even agreed there and then on the date of the follow-up meeting. We live in an area where it is vogue to say that people insisted on a specific surgeon to carry out a procedure, I have to say that as a result of my experience I would have no hesitation in recommending Mr Patel and the NHS to everyone in a similar position. Finally, we have been paying huge sums each year for private medical care, I can assure anyone reading this that they could not get better treatment than that which I have received over the last few weeks with the NHS.